Friday, 7 August 2009

Tech marketing = drug dealing

Just get it in the hands of your customers and they wont be able to give up the habit suppose that's why all the games retailers have the demo consoles in store.

But here is a great digital example. A chumby is a wi-fi device on which you can run apps, facebook, ebay, radio, transport information, news feeds, webcams. Keep it in the kitchen. They cost about £100.

But the really neat thing is that you can run a virtual chumby on your pc before you buy. Technology isn't real until you experience it.

This illustrates another point about digital making relationship marketing before the sale simpler and more cost effective.

Thanks to Rory Sutherland for showing me his virtual Chumby. If you want to set yours up go to .

Wednesday, 5 August 2009

It's not how much but how much more

Fascinating example of relative pricing.

Do we sell a mobile phone tariff for £10 pcm with 50 free minutes or 150 free minutes? They both undercut the competition but clearly the 150 minute free minutes tariff creates less margin but will be more attractive to consumers. So what do we do?

The answer. Do both. And put the price up.

So you have two potential communications

A) £10 pcm with 150 minutes

B) Choose between £10pcm and 50 minutes or £12pcm and 150 minutes.

Which sells more?

It's B) and they buy the more expensive option. This is counter intuitive but the consumer rationale is 100 free minutes extra for £2. No brainer.

It's all relative!

Tariffs and offer changed to protect any potential client confidentiality.

About Me

My photo
United Kingdom
Just curious about marketing, psychology, economics, business, irrational behaviour, people, models, communications, advertising, market imperfections, b2b marketing. I work in the marketing communications industry for OgilvyOne.